Background Checks

It can take up to 5-7 business days to receive results from Checkr which is the company used to perform the background checks. (Due to COVID this could change to 5-30 business days). When ShiftKey receives the results we review and the results are uploaded to your ShiftKey portal.

When will I get my background check?

After your drug screen results come back (about 3 business days) then we'll send your background check via email. You will not see shifts until your background check is complete.

Have you received my background check?

When your background check is complete Checkr will send you an email with the report attached at the same time they send it to us. In the meantime, you can log in to Checkr to view the status of your background check.

I had a background check for another company and it's already completed. Why is ShiftKey taking so long?

ShiftKey completes the most comprehensive, nationwide background check available.

I got an email from Checkr saying my background has cleared, when will I see shifts?

Great! 🥳 We'll get it uploaded to your profile within 24 business hours, then you'll see shifts.

Did this answer your question?