How do I get a CPR card?

​You'll have to complete an accredited CPR course to complete on-boarding. The American Heart Association, American Red Cross, and sometimes, your local fire department will have CPR classes you can take for certification.

I can't find my CPR card, how do I proceed without it?

A CPR certification is required. If you got your CPR certification through American Heart Association or the American Red Cross you can get a replacement card through them. Or, you can renew your certification online at

Why is my TB/CPR invalid?

You'll have to look this up on ShiftKey. The rejection reason will be listed under "Credentials".

Where can I get a TB test? Or do you provide TB tests?

ShiftKey does not provide TB tests, however you can get one at your local health department, physician's office, or urgent care clinic.

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