ShiftKey

Questions about the ShiftKey Mobile app on Apple and Android

ShiftKey Mobile App - FAQ

Opt Out of Sale or Processing Personal Information for Targeted Advertising

Sale and Targeted Advertising Opt Out

Onboarding and Credentialing FAQs

CAPS Background Check Authorization - information on uploading and processing CAPS.

CAPS Background Check Authorization

Request a Replacement Rapid! Pay Card

Frequently Asked Questions around Occupational Accident and Medical Malpractice Insurance

Occupational Accident and Medical Malpractice Insurance

Information on the Colorado Covid-19 Vaccine Requirements

Colorado Covid-19 Vaccination Requirement

How to update your direct deposit account or routing number

Update Direct Deposit

Replacement ID Badge

[PROV_20.004] This article explains how to find out why a worklog may have been rejected and what steps are required to resolve the issue.

How to fix a rejected worklog or get a shift resolved

[PROV_20.003] How to accurately complete your worklog to ensure timely approval and payment.

Accurate completion of work logs

Work Logs: Q&A/Information

[FAQ 20.006] Text and Email Notifications: Q&A/Information

Text and Email Notifications

[FAQ 20.006] Shift Requests, Approvals & Cancellations: Q&A/Information

Shift Requests, Shift Approvals & Cancellations

[FAQ 20.006] Provider Information Changes: Q&A/Information

Changing Your Name in ShiftKey

[FAQ 20.005] Pay/Payment: Q&A/Information

Pay/Payment

License/Licenses

[FAQ 20.004] Drug Screens & Drug Tests: Q&A/Information

Drug Screens & Drug Tests

[FAQ 20.004] CPR Cards TB Tests: Information/Answers

CPR Cards & TB Tests

[FAQ 20.003] Background Check Q&A/Information

Background Checks

Have a question? Need an INSTANT response? Here's how to use the ShiftKey message system and Help Center. [ALL_20.001]

How to use the ShiftKey Help Center automated messaging & answer system

[FAQ_20.001] Steps for signing up and onboarding with ShiftKey

How do I create a ShiftKey account?

[PROV_20.003] Filling out and submitting work logs - and related information.

Work Logs

[PROV_20.015] How to update your personal information

How to update personal information

[PROV_20.014] How to contact someone at Shiftkey for help

How to contact someone at ShiftKey for help

[PROV_20.013] How to use filters in the schedule to narrow shifts down to specific area/region

How to use filters in the schedule

[PROV_20.012] To find the worklogs that are needed when going into a shift...

Where to find worklogs

[PROV_20.011] How to turn on and manage your notifications

How to Manage Notifications

[PROV_20.010] How to view your pay and generate an earnings report

How to generate an earnings report (2020)

[PROV_20.009] How to Update a New Credential.

How to Update a New Credential (2020)

[PROV_20.008] Add or remove skills on your profile within the ShiftKey app.

How to add or remove skills within your profile (2020)

[PROV_20.007] How healthcare providers can manage regions within the ShiftKey app.

How to change or remove regions

[PROV_20.005] How to manage and/or update your provider credentials

Managing Credentials

Learn how to change or edit how you get paid.

Pay Types: How to Change or Edit

[PROV_20.002] Video showing how to know if you’ve been accepted on a shift.

How to know if you’ve been accepted on a shift (2020)

[PROV_20.001] Learn how to effortlessly requests shifts in ShiftKey

How Do I Request & Bid on a Shift? (2020)

Gretchen M.

Dustin Orrick

Mariana C.

Help articles for Healthcare Professionals

ShiftKey for Providers

ShiftKey App

ShiftKey Home

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you