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ShiftKey for Providers
ShiftKey for Providers
Help articles for Healthcare Professionals
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34 articles in this collection
Written by
Dustin Orrick,
Mariana C.,
Gretchen M.
and 1 other
ShiftKey Mobile App - FAQ
Questions about the ShiftKey Mobile app on Apple and Android
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Written by
Gretchen M.
Updated over a week ago
Sale and Targeted Advertising Opt Out
Opt Out of Sale or Processing Personal Information for Targeted Advertising
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Written by
Dustin Orrick
Updated over a week ago
CAPS Background Check Authorization
CAPS Background Check Authorization - information on uploading and processing CAPS.
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Written by
Mariana C.
Updated over a week ago
Request a Replacement Rapid! Pay Card
What to do if you lose your paycard
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Written by
Gretchen M.
Updated over a week ago
Occupational Accident and Medical Malpractice Insurance
Frequently Asked Questions around Occupational Accident and Medical Malpractice Insurance
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Written by
Gretchen M.
Updated over a week ago
Colorado Covid-19 Vaccination Requirement
Information on the Colorado Covid-19 Vaccine Requirements
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Written by
Gretchen M.
Updated over a week ago
Update Direct Deposit
How to update your direct deposit account or routing number
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Written by
Fatima Rizvi
Updated over a week ago
Replacement ID Badge
How to get a replacement i.d. badge
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Written by
Gretchen M.
Updated over a week ago
How to fix a rejected worklog or get a shift resolved
[PROV_20.004] This article explains how to find out why a worklog may have been rejected and what steps are required to resolve the issue.
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Written by
Gretchen M.
Updated over a week ago
Accurate completion of work logs
[PROV_20.003] How to accurately complete your worklog to ensure timely approval and payment.
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Written by
Gretchen M.
Updated over a week ago
Work Logs: Q&A/Information
Work Logs: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
Text and Email Notifications
[FAQ 20.006] Text and Email Notifications: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
Shift Requests, Shift Approvals & Cancellations
[FAQ 20.006] Shift Requests, Approvals & Cancellations: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
Changing Your Name in ShiftKey
[FAQ 20.006] Provider Information Changes: Q&A/Information
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Written by
Mariana C.
Updated over a week ago
Pay/Payment
[FAQ 20.005] Pay/Payment: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
License/Licenses
[FAQ 20.005] Licenses: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
Drug Screens & Drug Tests
[FAQ 20.004] Drug Screens & Drug Tests: Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
CPR Cards & TB Tests
[FAQ 20.004] CPR Cards TB Tests: Information/Answers
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Written by
Gretchen M.
Updated over a week ago
Background Checks
[FAQ 20.003] Background Check Q&A/Information
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Written by
Gretchen M.
Updated over a week ago
How to use the ShiftKey Help Center automated messaging & answer system
Have a question? Need an INSTANT response? Here's how to use the ShiftKey message system and Help Center. [ALL_20.001]
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Written by
Gretchen M.
Updated over a week ago
How do I create a Shiftkey account?
[FAQ_20.001] Steps for signing up and onboarding with ShiftKey
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Written by
Gretchen M.
Updated over a week ago
Work Logs
[PROV_20.003] Filling out and submitting work logs - and related information.
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Written by
Gretchen M.
Updated over a week ago
How to contact someone at Shiftkey for help
[PROV_20.014] How to contact someone at Shiftkey for help
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Written by
Gretchen M.
Updated over a week ago
How to use filters in the schedule
[PROV_20.013] How to use filters in the schedule to narrow shifts down to specific area/region
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Written by
Gretchen M.
Updated over a week ago
Where to find worklogs
[PROV_20.012] To find the worklogs that are needed when going into a shift...
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Written by
Gretchen M.
Updated over a week ago
How to Manage Notifications
[PROV_20.011] How to turn on and manage your notifications
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Written by
Gretchen M.
Updated over a week ago
How to generate an earnings report (2020)
[PROV_20.010] How to view your pay and generate an earnings report
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Written by
Gretchen M.
Updated over a week ago
How to Update a New Credential (2020)
[PROV_20.009] How to Update a New Credential.
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Written by
Gretchen M.
Updated over a week ago
How to add or remove skills within your profile (2020)
[PROV_20.008] Add or remove skills on your profile within the ShiftKey app.
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Written by
Gretchen M.
Updated over a week ago
How to change or remove regions
[PROV_20.007] How healthcare providers can manage regions within the ShiftKey app.
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Written by
Gretchen M.
Updated over a week ago
Managing Credentials
[PROV_20.005] How to manage and/or update your provider credentials
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Written by
Gretchen M.
Updated over a week ago
Pay Types: How to Change or Edit
Learn how to change or edit how you get paid.
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Written by
Gretchen M.
Updated over a week ago
How to know if you’ve been accepted on a shift (2020)
[PROV_20.002] Video showing how to know if you’ve been accepted on a shift.
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Written by
Gretchen M.
Updated over a week ago
How Do I Request & Bid on a Shift? (2020)
[PROV_20.001] Learn how to effortlessly requests shifts in ShiftKey
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Written by
Gretchen M.
Updated over a week ago